REBEL SOUL COLLECTIVE SHIPPING AND RETURN POLICIES
Orders are shipped within 5-10 business days. Once your order has shipped, you will receive a shipping notification with tracking information.
Free worldwide shipping on orders over $50USD!
Orders under $50: Flat Rate Shipping for $4.95
Flat rate shipping for $9.95
*please note any customs duties, taxes, or fees issued by your local government are the sole responsibility of the customer
RETURNS & EXCHANGES:
All returns must be made within 30 days of receiving your order. Exchanges include free shipping both ways.
Start your return by emailing email@example.com
A return shipping & handling fee of $6.95 will be deducted from your refund amount. Original shipping charges are non-refundable. If items are not in new condition, they will be refused and returned to the sender.
*Please note all MASKS and CUSTOM items are FINAL SALE.
ADDRESS CHANGE, LOST PACKAGES, DELAYS.
We cannot cancel or make any changes to your order once it is placed.
Rebel Soul Collective is not liable for lost, stolen or unclaimed packages. If the tracking information shows a package is delivered at the address provided, we cannot file a claim in your behalf. Please note that USPS is a third party service which is not affiliated with nor related to Rebel Soul Collective. If you are experiencing delays after your order has already been shipped, you must contact USPS directly. We offer Priority Shipping with Signature Confirmation at checkout and highly recommend this service.
We are a small team and ship as quickly as possible. All major carriers, including USPS, are experiencing shipping delays. USPS has reported unprecedented package increases and limited employee availability due to the impacts of COVID-19. We will do everything humanely possible to get your order out ASAP. Thank you for supporting small business during this time.
THANK YOU FOR SUPPORTING SMALL BUSINESS