REBEL SOUL COLLECTIVE SHIPPING AND RETURN POLICIES
Free worldwide shipping on orders over $40USD!
Orders are shipped within 5-10 business days. Once your order has shipped, you will receive a shipping notification with tracking information.
Orders under $40: Flat Rate Shipping for $4.95
Orders under $40: Flat Rate Shipping for $9.95
*please note any customs duties, taxes, or fees issued by your local government are the sole responsibility of the customer
All returns must be made within 30 days of receiving your order. We are unable to offer exchanges at this time.
A return shipping & handling fee of $6.95 will be deducted from your refund amount. Original shipping charges are non-refundable. If items are not in new condition, they will be refused and returned to the sender.
*Please note all MASKS and CUSTOM items are FINAL SALE.
ADDRESS CHANGE, LOST PACKAGES, DELAYS.
We cannot cancel or make any changes to your order once it is placed.
Rebel Soul Collective is not liable for lost, stolen or unclaimed packages. If the tracking information shows a package is delivered at the address provided, we cannot file a claim in your behalf. Please note that USPS is a third party service which is not affiliated with nor related to Rebel Soul Collective. If you are experiencing delays with your shipment, you must contact USPS directly. We offer Priority Shipping with Signature Confirmation and highly recommend this service.
We are not a chain store or a huge company. We are a small team of three women working around the clock to keep things running.
THANK YOU FOR SUPPORTING OUR SMALL BUSINESS